Frequently Asked Questions

Find answers to the most common questions about our products, shipping, returns, and more.

How long does shipping take?

Orders placed through our website are typically delivered within 2–3 business days within India. Delivery timelines for remote locations may vary.

Do you ship internationally?

Currently, we ship within India only. We are working on expanding our delivery to international locations soon.

What is your return policy?

At this time, we do not offer returns or refunds. If there is an issue with your order — such as a damaged or incorrect product — please contact our support team and we will do our best to assist you.

Do you offer wholesale pricing?

Yes, we offer wholesale pricing for businesses and bulk buyers. Please reach out to us at sukrutspices.app@gmail.com or call +91 88667 92999 for more information.

Are your spices organic?

We offer a range of organic spices. Each product listing clearly mentions whether it is certified organic. All our spices are sourced from trusted farmers and processed with strict hygiene standards.

How do I track my order?

Once your order is shipped, you will receive a confirmation with tracking details via email or SMS. You can also track your order from the 'My Orders' section in your account dashboard.

What payment methods do you accept?

We accept all major payment methods through Razorpay — including UPI, debit/credit cards, net banking, and wallets.

How can I contact customer support?

You can reach us at sukrutspices.app@gmail.com or call +91 88667 92999. Our team is available Monday to Saturday, 9:00 AM – 6:00 PM IST.

Still have questions?

Our support team is happy to help you with anything not covered above.